I put an offer in on one of their properties and they countered but no where close to my offer. They've missed the closing date by weeks and will only tell us that they're "going through a process". I begged them to please give me another chance. What is wrong with this picture. As a matter of policy, BBB does not endorse any product, service or business.
I also noticed they do not send these accusations in writing, but call and talk to me or my ill father and in a disgustingly rude manner. It was easy to get hired on with the company because Selene is not concerned with hiring top mortgage servicing talent, and the pay and incentives was not fair compared to the work that was expected to be done. Loan transferred after completing trial payments. The company subservices a diverse group of third-party clients from small, mid-tier and large banks; private equity firms; hedge funds; REITs;. When Selene Finance makes a mistake in your mortgage loan, you need to know how to handle it the RIGHT way or you'll risk foreclosure and losing your home. Selene Finance Foreclosure Information Selene not reporting mortgage on credit report; I've had my mortgage with Selene Finance for 5 years; Selene Finance Know Your Rights; Selene Finance Shortsale Nightmare; Timely Payments, Selene Finance Screws Up Loan; Selene Finance . Apply to Analyst, Specialist, Quality Assurance Analyst and more! Report this post. Note that complaint text that is displayed might not represent all complaints filed with BBB. As part of the Pretium Partners real estate ecosystem, our strong foundation drives our superior performance. Selene Finance LP has unscrupulous and deceptive practices. Conveniently Located at - 57 West Main Street Freehold, NJ 07728, Updated 2023 New Jersey Foreclosure Timeline. Contact center representatives are available to assist you from 8am8pm EST. Being removed from the home. I called N.A.C.A today & they are saying a mortgage co should never send a notary to a homeowners property to sign documents. 207 E. Canyon St., Colfax, WA 99111 Selene informed us they had no idea how she got added to the actual loan and placed our mortgage under investigation in September 2022. Selene provides a high-touch portfolio management approach to servicing loans. Well guide you through the process. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. So I met my obligation I filed to dismiss my case only to find out in February I didnt owe a payment till July. To obtain assistance, simply notify us in any of the following ways: Call us at (877) 735-3637 Email us at LoanResolution@SeleneFinance.com Fax us at (866) 926-5498 Send written notification to us at: Selene Finance LP 9990 Richmond Avenue, Suite 400 South Houston, TX 77042-8500 Telephone assistance is available in many languages. People on the phone are always different though it says I have a case manager and have no info. The above are just some of the nightmare scenarios. Fax us at (866) 926-5498. Apparently, our house had been sold? I really can not believe once again another lender committing fraud. With just over 500 employees and offices in 4 states, Selene collects payments from thousands of homeowners with distressed loans. von | Jun 17, 2022 | ruby tuesday university blvd closed | | Jun 17, 2022 | ruby tuesday university blvd closed | What Can You Do If Your Mortgage Servicer Makes a Mistake? It was either accept the awful offer or lose my home after 13 years! Sincerely,
I asked why they couldnt work with me then and let me stay and I would pay any fees or fines associated. SELENE FINANCE, LP. If they violated your HAMP modification by putting your house up for sale during your pending modification application, or denied you modification, or claimed they didnt get your paperwork and if you didnt get your actually HAMP modification and ended up with their in house version of your HAMP this would be the tome to let them know specifics, lie how long they strung you along, how many times you applied. Selene then sent a Notice of Default and Intent to Accelerate dated April 4, 2022. Headquartered in Houston, Texas, Selene Finance is a residential mortgage company that handles all aspects of mortgage loan servicing, including receiving monthly mortgage payments and pursuing foreclosure against homeowners who fall behind. Austin. SELNE is a D rated company according to BBB, that took over our mortgage and we have been having problem ever since. If you are in default of your mortgage, it is still best to contact the bank and work out an amicable solution. I am enclosing several review websites containing information all pertaining to the same pattern of complaints: https://www.bbb.org/houston/business-reviews/loan-modification/selene-finance-in-houston-tx-90014991, https://www.yelp.com/biz/selene-finance-houston, https://selene-finance.pissedconsumer.com/review.html, https://www.complaintboard.com/selene-finance-l1795.html. Fitch Assigns Initial Residential Mortgage Servicer Rating to Selene Finance . Why weren't we notified of the auction so that we could have cured the situation then? Re: loan number 710-3112 Date: 8/20/2021 Bumpboxx Flare 6 Charging, I started looking for a 3rd job (already had a full-time and part-time job) but was exhausted after each application I filled out. A federal judge has dismissed a lawsuit accusing Houston-based mortgage servicer Selene Finance of breaching an agreement to modify a New York state woman's mortgage loan and help her stay in her . The new home for your loans. Share your form with others The facts and law in each case are different. BBB Business Profiles may not be reproduced for sales or promotional purposes. Selene Finance -. Selene Finance LP. Employee (Former Employee) - Dallas, TX - October 15, 2022. I put an offer in on one of their properties and they countered but no where close to my offer. Selene Finance LP ATTN: Cashiering Department P.O. Pretium, an investment management firm focused on real estate, mortgage finance and corporate credit with over $10 billion in assets under management, today announced that it has closed its previously announced acquisition of Selene Holdings LLC ("Selene") from funds managed by Oaktree Capital Management, L.P. and Ranieri Partners LLC. How did it go? When given the opportunity to take down lenders as Selene, who feel that they are Untouchable because they're smaller Out Of Reach and a lot of investors. After bankruptcy is over will Selene cause us issues? Tony Pastrana October 4, 2017 at 11:22am. After the forebarance period I was told I could either pay the total Forebearance amount back to Selene in full, apply for a Loan Modification, Short Sale or Foreclosure. You are allowed to negotiate with the bank and the Selenium Foreclosure Home Foreclosure team about your options and whether or not it is better to leave the home alone or save it. Selene's Reg AB report for the year ended Dec. 31, 2019 contained minor findings that were remediated. This means that the bank can come in and put the house up for auction for as low as a fraction of what it really is. Selence Finance lied to me about the original deal. All else is accurate and account for my income and debt - my only debt is the house and my monthly car payment of $374. Selene is now our mortgage company sold to them by Wells Fargo. February 7, 2020. Selina Finance states that their foreclosing process is not a direct sale. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. A full-service residential mortgage loan servicer with proven loss mitigation strategies to preserve homeownership. Location & Hours 9990 Richmond Ave Ste 400 Westchase Get directions Edit business info Ask the Community Ask a question Yelp users haven't asked any questions yet about Selene Finance LP. Issues: This was a pretty straight forward Kissimmee Florida Short Sale. Read More Contact Who is Selene Finance LP Headquarters 3501 Olympus Blvd Ste 500, Dallas, Texas, 75019, United States Phone Number (877) 768-3761 Website www.selenefinance.com Revenue $88.7M How did it go? Previously, the title company only performed REO work for Selene but has since expanded to other clients and expanded its functionality. Our interest rate was over 11% in 1989. It took me a day and a half to finally figure out that not only did I not know that a different company had acquired my property but it had gone through foreclosure without me even knowing that it was happening. Rearrange and rotate pages, insert new and alter existing texts, add new objects, and take advantage of other helpful tools. real estate investing strategy that makes financial freedom I have not missed a payment, MY FICO score is 834, and I am in the Excellent category with every credit reporting agency. Selene Finance services residential mortgage loans. Selene Finance Foreclosure Listings, On July 15, 2019, a class action lawsuit was filed by selene finance against certain individuals who were members of the company. I felt like things were going to start looking up for my family, I felt like there was hope for the future, and then a Realtor came to my door and started offering me Cash for Keys on my home!! Oh, and by the way if you hire a paralegal make sure they are not an attorney that has been disbarred. 3 Selene Finance reviews. This allows these big banks to avoid the legal sanctions and the media attention that has followed them for their "robo signing" and illegal foreclosure practices directing the . For details on how Selene Finance LP can help you with your mortgage payments after a disaster, please call us at (877) 768-3759 You may also contact FEMA at http://www.fema.gov/ or (800) 621-FEMA (3362) for possible government assistance. But they could not set it up from my bank account to their mortgage department. $201,462.23. TO: Selene Finance. We cannot and do not represent or guarantee a specific result in any given case. We even got an insurance form from Selene t's o help me on 16 July. We were given two other dates after we did not receive the payoff on June 23 and that was again on July 5 and yet again on July 12. For Borrowers Selene Finance Selene is a specialty loan servicer with a history of outstanding performance, offering full-service capabilities supporting all aspects of residential mortgage servicing. Worst finance company EVER! The Court of Appeals of Maryland has held that a protected resident need not be deprived of actual possession as a condition to suit against a loan servicer under the 2013 residential eviction amendments set forth in Maryland Code Real Property Article 7-113. TO: Selene Finance. They need to be closed. In October 2019, Selene Holdings LLC, parent company of Selene, was acquired by Mortgage Solutions Holdings LLC, a wholly owned subsidiary of Pretium Partners LLC ("Pretium"). January 27, 2012. on Wells Fargo had us in foreclosure, then we filed bankruptcy to save the house and they sold to Selene. While with Bank of America, I had experienced COVID related hardships, and was approved for a payment deferment to be tacked at the end of my mortgage starting in February 2022. From the time evicting them we collected seven truckloads of garbage and a driveway full of cars that we just spent thousands of dollars to get rid of this year from the property. PO Box 1365, Pullman, WA 99163. A No Go warning. What this means is that, the bank gives the home back to the home owners after they have been given a court date and shown the money to be needed to stay in the home. International Association of Better Business Bureaus. I have done all correctly, on time, have the income, and have been wrongfully denied. If the company contacts the state, then the borrower can sue the bank. Selene Finance LP, (The consumer indicated he/she DID NOT accept the response from the business.) Correspondence - Regular. on Have You Been Scammed By Selene Finance? Mind you - she is on the deed (in the state of Kansas you can be on the deed/title and not on the loan) she has not had any investment in the property in over 10+ years and no previous mortgage company has ever required her to sign paperwork. I stay over the night with my clients at times as well. I filed my Chapter 13 bankruptcy on 08/02/2019 and it was discharged on 07/29/22. Any advice? They now are not honoring the modification that shellpoint had drawn up. Where in pre foreclosure because of it. Selene Finance at 9990 Richmond Ave #400, Houston, TX 77042. We thought it would be a good time to refinance and get a lower interest rate. President and Chief Executive Officer @ Selene Finance Senior Managing Director @ Pretium Partners, LLC President, Servicer Solutions @ Altisource see more Senior Vice President, Real Estate Services @ Altisource Vice President, Business Operations - Auto Finance @ Capital One Vice President, Chief Operations Officer, Installment Lending and Sb Credit Card @ Capital One How Does The IRS Determine How Much Someone Can Pay Towards Their Tax Debt? Selene closed its office in Horsham, Pa. in 2020. (The consumer indicated he/she ACCEPTED the response from the business.). So they paid for my Fed-x payment or almost 4 months. Doing Business As: Selene Company Description: Key Principal: Joseph Davila See more contacts Industry: Mortgage brokers arranging for loans, using money of others Printer Friendly View Address: 3501 Olympus Blvd Ste 500 Coppell, TX, 75019-6295 United States See other locations Phone: Website: www.selenefinance.com Actual Modelled This is the worst mortgage company ever. Thank you,
Selene's Larry Litton on the Rise of Smaller Special Servicing Shops. This was the beginning of a nightmare. See details. Hey everyone sorry to hear that your case did not go well. Previously, Staci was a Real Estate Agent at KW Commercial SA Grou p of Keller Williams Legacy and also held positions at Hartz. I no longer live there or have access to the mailbox. Our bank did not want to give us a check for the reinstatement as they reported they wish to pay the entire loan in full. My credit rating is in the 800s, FICO 841. He also used our money to pay his personal expenses which is against the law. I called to have the check reissued. Why did you send reinstatement instead of payoff? Website: www.selenefinance.com. This is a property located at Mound St in Saint Paul, Minnesota. The supervisors and managers was overworked because there was not enough of . 20 Selene Finance Foreclosure jobs in Irving. The agents have been ok for the most part but I should not have to beg this company for a refund that I had to double pay. If you have an FHA loan, call the FHA National Servicing Center at 1-877-622-8525. Selina Finance states that their foreclosing process is not a direct sale. In the state of Nevada, you cannot use onerous actions or revolving liens to get out of a foreclosure. All we said repeatedly is that we wanted to pay off our house and take care of this loan. I ustilize all tge options, doors, contacts, and courts ti make sure they are in fact in compliance. See the top reviewed local fireplace services and installers in Dierdorf, Rhineland-Palatinate, Germany on Houzz. Call us at (877) 735-3637 Email us at LoanResolution@SeleneFinance.com Fax us at (866) 926-5498 Send written notification to us at: Selene Finance LP 9990 Richmond Avenue, Suite 400 South Houston, TX 77042-8500 Telephone assistance is available in many languages. The plaintiffs also claim Selene imposed policies with excessive amounts of coverage, and as a result mortgage borrowers had to pay more in premiums than they should have had to. Not responding to your loan modification application within 30 days. What? I completed it and sent it back with all of my information they requested to start the process. I live in the residence with my four children. The Selene finance class action lawsuit is an opportunity to obtain compensation for those who have become victims of fraudulent settlement loans that were not offered at all. There are common complaints against Selene Finance Foreclosures Process they include: A foreclosure in the county where the mortgage was originated. They can still practice as a paralegal. Were currently working with the State of NJ and will see this resolved sooner or later, one way or another. They agreed to be an advocate for me & help get through to a "live person". It has an F rating with the Better Business Bureau. I then had a year long battle with them and finally lost my house on June 9th. Customer Reviews are not used in the calculation of BBB Rating. This has made the bank in violation of the right of the loan to collect. Selene Finance LP, et al., Defendants. Executive Escalations for Mortgage & Vehicle Servicing, Bank of America from the Office of ***** ********* President, Retail Banking at Bank of America. Selene Finance mortgage was completely paid in full through my bankruptcy. In doing this I was able to access records to lenders that most people werent able to see, Ive been to law school but I dont want to be a lawyer but I also do have the pass experience of working for Wells Fargos foreclosure team and I do have access to their foreclosure manuals so speak. We . This has been seen by both the lawyers and judge in our divorce proceedings, held up painfully by a Covid backlog. First they say they got the proofs then they say they didn't. What is Selene Finance? [fa icon="clock-o"] Sunday, November 3, 2013 I hope you will look with a fresh eye at my documentation and work with me to protect my credit and develop a workable solution, so that I am bot forced from my home and/or have my credit ruined for no reason or fault of my own. I have continued to try to pay them since they first bought my loan from BOA in March 2022, with no avail. At worst, Selene is a fraudulant and criminal company. Hello, Why were we promised payoff so often and received nothing? Get your file. I called on August 20. But i have some good news that may just help us all out. Where are the supervisors? Useful Information for Selene Finance Customers Phone Numbers Support Phone 877-735-3637 Contact Phone 877-735-3637 Email Addresses Support Email CustomerService@SeleneFinance.com Locations HQ Address 9990 Richmond Ave Ste 400 Houston, TX 77042 Selene Finance Bills Are Paid In These Categories: General information about Selene Finance and husband whom I had not gotten to leave yet, even though at the time of posting, I had been telling him for months, that we were over, and that I wanted him to leave. PO Box 1365, Pullman, WA 99163 The number of payments we are behind - he began the forbearances during Covid due to a steep decrease in commission (medical imaging equipment sales), which has since rebounded as this field is growing (expected over 6% over the next 3-5 years) - has grown only because Selene refuses to let me make payments while in modification. We have the money I just need a payoff. It was nice when the break-ins stopped and the person messing with the door locks was no longer active. My gross income is $137,500 (it will rise again in January), and I am an Assistant Dean at Boston University. Seller has not dropped the listing price. You did all of these dubious things behind our back and to keep us occupied with the promise of payoff that never came so you could sell the property to someone else. I bought my home in 2008. in 2019 Selene Finance bought my mortgage from my previous loan servicor. My mortgage was sold to Selene Finance in the summer of 2022. During this time our home was broken into three different times severely ruining the door. You may schedule a free consultation at any time. BBB Business Profiles generally cover a three-year reporting period. Sign up or log in to see more records. Our audit objective was to determine whether Selene processed delinquent loans in accordance with HUD's requirements, especially Loss Mitigation program requirements. Bank of America allowed this so we would not fall farther behind. I emailed Selene Finance on 09/29/2022 and asked them why are they saying I owe approx 25,000. Contents [ show] After receiving documentation that they were my new loan providers, I immediately contacted Selene to resume my payments through them (as they advised in the notice). It is shady practice, and I have submitted every piece of materials requested, only to be told they didn't have them, so I have resent (I have proof of my sending info a month prior only to get these notes), which then resets the clock again at 30 days! more attainable than ever. This seems criminal to me. I worked for a national law firm for 10 years and what they charged was outrageous. hbspt.cta._relativeUrls=true;hbspt.cta.load(161513, 'cf6b638d-fab2-4dad-b7de-77e1843b1b18', {"useNewLoader":"true","region":"na1"}); Jake Sterling is Amerihope Alliance Legal Services' Homeowner Liaison. But there was no need for me to walk away since at the time of purchase I put down 100,000. We reviewed Selene Finance, LP's servicing of its Federal Housing Administration-insured loans and its implementation of the U.S. Department of Housing and Urban Development's (HUD) Loss Mitigation program. The house that I was under contract with is now back on the market because I've never received the needed documentation to go to closing. Privacy Policy | Site Map | Glossary | Contact Us. A foreclosure when the bank failed to perform under the law. Initially, when I called, Selene had no knowledge of me or my property, even when I provided them with the account number on the mail they were sending me, they told me it takes awhile for them to process new customers. Selene Finance is a small finance company based in Houston, TX with only 50 employees and an annual revenue of $88.0M. To obtain assistance, simply notify us in any of the following ways: Call us at (877) 735-3637. ALSO CFPB website (http://www.consumerfinance.gov/complaint/) or by calling our toll free hotline at 1855411CFPB (2372) or TTY/TDD phone at 855729CFPB (8557292372). They finally sent the check to the address of the house I sold. Then filed the Deed of Trust, covered everything up for 11 years.so alt of good that will do me now Im out almost $350,000 but they are even wealthier all I have is my stack of paperwork that proves it happen. My nightmare began with Countrywide selling my personal information and all me credit damaged. When this happens, the defaulting bank is given the right to sell the house at auction if no other bidders step up to buy it. We thought it would be a good time to refinance and get a lower interest rate. There was . Loan transferred to Selene and they show me two months late when I am not. Selene Finance LP was the only one ccd to ever complain about missing documents or signatures. Here we are on October 20th, and they still not have cashed the check, although we have proof that it was received by them. The state has no other choice but to let the foreclosure go through. Founded in 2007, Selene is the parent company of Selene Finance LP ("Selene Finance"), a residential mortgage servicing company. (The consumer indicated he/she ACCEPTED the response from the business.) This website has been many years in the making. How To Stop A Foreclosure Auction Immediately, How To Stop Foreclosure At The Last Minute, Can You Stop A Foreclosure Once It Starts, How Can A Foreclosure Process Be Temporarily Stalled. When I spoke to them they were certain it was late even though we told them it shows on our bank statement that it was received and process on time. I have all these late fees. However, you can use certain types of short sales to circumvent a lien. Bank of America. I received a response by email from Selene Finance on 10/18/2022 and their response was their records reflect the bankruptcy was closed/discharged and the mortgage statements would resume. It was sold by Tutas Towne Realty 4 days later at $80,000. Access additional case information on PACER Use the links below to access additional information about this case on the US Court's PACER system. I had to double pay the taxes and are still waiting on them to refund me my $2500. Also, The information presented on pages 1 and 2 of the attached document from Selene is completely incorrect. We were told to expect that the payoff for the house (handled by the title company) would be received June 25 after they contacted you about the issue. At best Selene is a poorly run company. We completed and faxed, e-mailed, and certified the same copies of the same paperwork constantly. Whitney Wheeling, et al. I have no credit card debt (whatever I charge, I pay off in full every month, and my credit line was just increased). I told them if I had 15k I would had done this already. I needed to take a forebearance in 2020 when my employers closed doors and shut down due to the COVID-19 pandemic. Selene Finance is a residential mortgage servicing company. Click Done to apply changes and return to your Dashboard. I owe. Request a free trial. Selene Finance received their last and final payment on 03/01/2022. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. I contacted N.A.C.A & explained my issues with Selene. IT Department. It is imperative that you tell your story, recent news has indicated that Selene Finance has now acquired over 72,000 new loans, that my friends, is scary. All this activity at the home was very scary as I do in-home care providing. Cours. He had informed me that the only way he was going to leave the property was in a box. Does Dynatrap Work On Lanternflies, Thank you
I have been trying to purchase another home and I can't do so because I have been waiting for Selene Finance to fill out the verification of mortgage that was sent by my bank. With more than 500 full time employees, Selene Finance is a special servicer of nonperforming, re-performing, REO and performing loans and is able to service in all 50 states. Staci Reid is a REO Asset Manager at Selene Finance LP based in Houston, Texas. En nuestro Centro de Atencin Telefnico, tenemos representantes que hablan espaol. In June 2013 I received a check from a class action lawsuit because of Wells Fargos illegal foreclosure practices. Since then Selene has broken the law and lied to me. mortgage payments. Also each time I call I get a difference response of what is going on. The minimum amount due must be paid within forty days. The addition of these businesses to our existing asset management and investment platform provides significant scale and . I want answers! Cindy J Ziegler. When I tried to make payments, they continued to refuse my payments and even returned electronic payments received. First I would like to point out that my family and I not only live at this property but my business is conducted on the property also! Read More.
They agreed to pay March, April, May, June, July and August. Pretium is an investment management firm focused on real estate, mortgage finance and corporate credit. By now the homeowner had become three (3) years past due. Popular Searches Selene Finance Selene Finance LLC Selene Finance LLP I also sent them the bankruptcy discharge paperwork to show I am no longer in bankruptcy because I have called them numerous times and they would not speak with me. I ustilize all tge options, doors, contacts, and courts ti make sure they are in fact in compliance. Filing 1 NOTICE OF REMOVAL by Wilmington Savings Fund Society, FSB, D/B/A CHRISTIANA TRUST, NOT INDIVIDUALLY BUT AS TRUSTEE FOR PRETIUM MORTGAGE ACQUISITION TRUST, Selene Finance, LP from 429th Judicial District Court, Collin County, TX, case number 429-02283-2021. We were then informed that my husband's Ex-Girlfriend had to sign the mortgage paperwork because she was on the loan. What they are doing is illegal and against the law. Selene Finance received their last and final payment on 03/01/2022. It is beyond frustrating to be on a call with somebody for 30-60 minutes, tell your story to them and NEVER get a straight answer. They also told me that Selene has to call them directly to figure this out. You must be logged in to reply to this topic. Selene says i am 2 months behind and that they never received the August payment from the Ohio save the dream program. My house is going to auction next week. After numerous attempts to fix the issue with them, they told me that unless I started an automatic payment with . I received my check from insurance company on 7/14/15. Im also communicating with several other attorneys and filing complaints with the following organizations [Lone Star Legal Aid, which is organized to help low income Texans with their legal matters.]
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